This policy is applicable to (United States, Hong Kong) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Shipping cost will show at checkout.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME
Order cut-off time will be 08:00 PM and Time zone (GMT+08:00) Hong Kong Standard Time (Hong Kong).
D. DELIVERY TERMS
We use the Yunexpress cooperate with USPS to deliver the product.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@jerseyone.com or call us at +852 7084 0378
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Email: service@jerseyone.com
Phone: +852 7084 0378
Address: 1/F, 33-35 Hillier St, Sheung Wan, 852, Hong Kong.